FAQs

If we can't answer your question here, please email us using the contact us form.

GENERAL QUESTIONS

How do I recycle my empty NUDE bottles?

How do I enquire about an online order I have made?

How do I return or exchange a product?

Is it safe to use my credit card for online orders?

Where can I purchase NUDE products?

How do I enquire about employment opportunities within NUDE? 
 

PRODUCT QUESTIONS

Does NUDE test on animals?

How long will my products last?

What is the shelf life of NUDE products?

Can NUDE products be used during pregnancy or on children?

Can I use NUDE while applying prescription medication to my skin?

Why doesn’t NUDE have an SPF?

SKINCARE QUESTIONS

Which products should I use for normal/ dry skin?

What products should I use for combination skin?

What products should I use for oily/ acne prone skin?

What products should I use for dehydrated skin?

What products should I use for very dry or sensitive skin?

What would you recommend for lines around the mouth?

Will your products help psoriasis?

Will your products help rosacea?

Will your products help eczema?

INGREDIENTS QUESTIONS

Is NUDE organic?

Are NUDE products suitable for allergy sufferers?

Are NUDE skincare products vegan?

How are NUDE Skincare products preserved?

Why do you use phenoxyethanol as a preservative?

Does NUDE use nanotechnology?

Are your products non-comedogenic (non pore clogging)?

The Vitamin E you use is tocopherol - is this the synthetic version or the natural version of Vitamin E?

You say you use milk peptides and probiotics, are your products safe for people who have lactose intolerances?

Your Peptides and Probiotics are from milk - are they from humane sources and do you test on animals?

PROBIOTICS

Probiotic is becoming a buzzword. What is the benefit for my skin?

How is Probiotic skincare different to my yoghurt?

How can Probiotics help repair damaged skin?

ADVANCED CELLULAR RENEWAL SERUM

I've read a lot about this product, tell me more

How does Advanced Cellular Renewal Serum compare to other serum’s?

By cell renewal do you mean proliferation or multiplying?

Will Advanced Cellular Renewal Serum make my skin feel greasy?

Why is silicone free so important?

What does Hyaluronic Acid do? I thought Acid was bad for the skin.

What key actives do you use and why?

Should I use Advanced Cellular Renewal Serum if I’m under 30?

Is it too late to renew my skin? There are already fine lines, wrinkles and uneven splotches.

Is Advanced Cellular Renewal Serum of to use with acne or breakout prone skin?

Is Advanced Cellular Renewal Serum suitable to use on sensitive skin?

How often should I use the Advanced Cellular Renewal Serum?