We want to be as transparent as possible with our customers, so below are answers to some frequently asked questions about NUDE Skincare. If you have further questions, please write to us at firstname.lastname@example.org and we’ll respond as quickly as possible.
You can shop for NUDE Skincare in luxury beauty retailers throughout the UK, US, Canada, Australia, and New Zealand. In the US and Canada, our exclusive retailer is Sephora; in the UK, our exclusive retailer is SpaceNK; and in Australia and New Zealand, our exclusive retailer is Mecca Cosmetica. We work very closely with each retailer to deliver high quality products and shopping experience.
From time to time, NUDE retires products to make room for new ones. We know that goodbyes are never easy, but stay tuned for exciting, new products we’ll be sure to introduce throughout the year. If your favourite product has been discontinued please visit your nearest NUDE counter or email us at email@example.com and we’ll provide some alternative recommendations.
From time to time, samples are available at your local retailer (Sephora, SpaceNK, or Mecca Cosmetica). Please inquire at your local store to see if samples are available. We do not mail out samples by request.
NUDE is sold exclusively through licensed retail stores in the UK, US, Australia and New Zealand. Unfortunately, we are not offering either franchise or wholesale opportunities for independent retailers at this time.
We are always on the look out to welcome creative, inspiring people to our team. If you’re interested in working for NUDE, please email us at firstname.lastname@example.org
Absolutely. All NUDE products are recyclable and our glass jars are made with 100% recycled glass.
Each product's shelf life can be found on its box in an symbol with the number of months indicated inside an open jar.
Yes, our products are 98% natural and we use ingredients that the body can recognise and use without harm. NUDE chooses to formulate without parabens, sulphates, PEGs, TEAs and DEAs, propylene glycol, phthalates, GMOs, mineral oils and silicones.
NUDE is safe to use during pregnancy, however, if you do have any concerns please don’t hesitate to contact your doctor with the list of ingredients (all available on our website).
NUDE has chosen to be high performance rather than organic. When creating our range we researched organic ingredients, but we quickly discovered that the results we needed to deliver in our skincare would not be found from organic ingredients. We believe it is more important to be natural and high performance, delivering incredible anti-ageing results, than be just another organic brand.
Currently all products from our range are vegan except for the Replenish Daily Moisturiser, which contains Beeswax.
NUDE does not test for or claim that our products are hypo-allergenic (least likely to cause an allergic reaction) or non-comedogenic (does not cause pimples & blackheads). If you have a specific allergy, please contact us at email@example.com to determine if a product is suitable for your skin.
NUDE never tests on animals. When selecting the ingredients to be used in our cosmetic products, NUDE requires raw material suppliers to provide safety information based on scientifically accepted alternative testing methods that meet international safety standards and regulations. NUDE products must meet both consumers' needs and consumer safety, while respecting animal life. NUDE continues to strongly support & favour alternative testing and is committed to following all animal testing laws and regulations in order to ensure our products' safety for the end consumer.
Each country has its own specific regulations that are regularly updated. NUDE’s parent company, LVMH, has always been actively involved in the search for alternative testing methods for many years and supports several industry research programs, including those conducted by the Johns Hopkins University Center for Alternatives to Animal Testing, the European Chemical Industry Ecology and Toxicology Centre (ECETOC), the European Cosmetic, Toiletry and Perfumery Association (COLIPA) and the Personal Care Products Council (PCPC).
NUDE is against cruelty to animals. It is our goal to be as transparent and honest with our customers as possible. We believe the "cruelty free" certifications provide unclear explanations to consumers, as it implies that none of the ingredients incorporated into products have ever been tested on animals. This is a nearly impossible certification for any cosmetic company to make. We prefer to be able to stand 100% behind our claims.
NUDE does not test our cosmetic products on animals and we require our raw material suppliers to provide safety information based on scientifically accepted alternative testing methods. It is nearly impossible for any cosmetic company to certify that all new and existing ingredients incorporated into products have never been tested on animals as part of the safety research and certification process. NUDE selects high quality raw materials with well-established safety records and uses an extensive ingredient database. NUDE is committed to maintaining the highest standards of human safety while eliminating the need for testing on animals.
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